As your local home medical supply equipment and services provider, our primary focus is the safety of our customers and employees.
Due to the COVID-19 virus, Doubek Medical Supply has implemented the following measures for your protection:
- We have closed in-person access to our retail store. Our customer service staff is available via phone for you to place your order. Please call 708-293-1122.
- All orders will be delivered or shipped free of charge or can be picked up curbside at our office located at 11350 S. Cicero Ave.
- Delivery orders processed after 4:00pm will be shipped the next day. Orders can be picked-up between 8:30am and 5:00pm Monday – Friday and 9:00am-3:00pm on Saturday.
- We are maintaining social distancing of at least 6 feet in both the workplace and during home delivery/pickup whenever possible.
- We are asking patients to answer a screening questionnaire to determine high-risk situations for our employees.
What does this mean for you?
- Please let your Doubek customer service representative know if you or anyone in your household is quarantined of has been exposed to the COVID-19 virus.
- Our staff may ask you to place equipment outside your home for pickup.
- Deliveries may be made to your doorstep, limiting face-to-face contact.
- Routine maintenance and equipment service visits may be delayed until after the virus has subsided.
- If you have oxygen tanks, we encourage you to stay home as much as possible, as tank deliveries may be delayed.