11350 S. Cicero Avenue, Alsip, IL 60803
+1 800-368-2358
Fax: +1 708-293-1144

COVID-19 Notice

Abs 2019-nCoV virus hologram

 

As your local home medical supply equipment and services provider, our primary focus is the safety of our customers and employees.

Due to the COVID-19 virus, Doubek Medical Supply has implemented the following measures for your protection:

  1. We have closed in-person access to our retail store. Our customer service staff is available via phone for you to place your order. Please call 708-293-1122.
  2. All orders will be delivered or shipped free of charge or can be picked up curbside at our office located at 11350 S. Cicero Ave.
  3. Delivery orders processed after 4:00pm will be shipped the next day. Orders can be picked-up between 8:30am and 5:00pm Monday – Friday and 9:00am-3:00pm on Saturday.
  4. We are maintaining social distancing of at least 6 feet in both the workplace and during home delivery/pickup whenever possible.
  5. We are asking patients to answer a screening questionnaire to determine high-risk situations for our employees.

What does this mean for you?

  1. Please let your Doubek customer service representative know if you or anyone in your household is quarantined of has been exposed to the COVID-19 virus.
  2. Our staff may ask you to place equipment outside your home for pickup.
  3. Deliveries may be made to your doorstep, limiting face-to-face contact.
  4. Routine maintenance and equipment service visits may be delayed until after the virus has subsided.
  5. If you have oxygen tanks, we encourage you to stay home as much as possible, as tank deliveries may be delayed.